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Senior Network Engineer (W&S)

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Functieomschrijving Senior Network Engineer

The Network Engineer is responsible for the daily operation of the installed WAN, its related components and the Net Datacenters. The daily operation includes the handling of Changes and Incidents according to the defined Change Management and Incident Management processes/policies.

Responsibilities

  • Troubleshoot and resolve incidents related to the provided network services
  • Monitor, analyze and report on availability of the provided network services (WAN, Core Network, WiFi, VoIP, Data Center services).
  • Identify and define system security requirements. monitor security measures for the provided network services.
  • Manage 3rd parties for the managed services and the agreed service levels
  • Ensure that Changes and Incidents are handled according to the defined Change Management and Incident Management process and policies
  • Provide update and communication concerning maintenance and changes
  • Create and maintain documentation
  • Contribute to projects that involve the Net services. Provide input on technical designs
  • Propose and implement technical-, functional- and process improvements

Functie eisen

  • Working in line with Best Practice in complex environments and within tight time constraints
  • Ability to present to all level of clients, internally and externally
  • Ability to influence others and negotiate to achieve the desired results
  • Management of effective and timely problem resolution
  • Drive and energy to achieve desired results
  • Understanding and managing our customers’ expectations
  • Ability to adapt and influence in a rapidly changing environment
  • Good customer relationship management
  • Excellent prioritization and communication skills

Qualifications

  • Bachelor degree or similar professional technical networking qualification
  • Cisco Certified Network Associate (CCNA) or similar
  • Minimum 5 years’ ITIL-based Service Management in a business to business service environment
  • Minimal 5 year experience in large networking environment
  • Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc
  • Experience in multi network provider environment
  • Understanding and certification of networking standards and protocols
  • Understanding ICT Infrastructure

Language & communication Skills

  • Business language for this function is both Dutch and English.
  • Ability to speak, read and write in English
  • Ability to speak effectively with customers, providers on both technical and functional level, on operational and executive level, in one-to-one and in group settings

Locatie

Amsterdam

Contactpersoon

recruitment

Meer details
Match criteria
Functiegroep
  • Infra en Beheer
Contractvorm
  • ZZP/Freelance